Global Control System

The Global Control System (GCS) is designed to operate as a most effective middleware between the various subsystems and the (terminal) host system, and was developed with the following vision in mind:
 
  • Have a simplified user interface to control (automated) processes 
  • Make remote inspection processes possible
  • Create transparency in movements and related messaging
  • Provide for an error dashboard 
  • Make emulation possible for testing purposes
  • Support any type of interface and any type of technology
  • Have a quick and easy deployment
In addition, we believe that for deployment, minimal customisation to existing should be required in order to minimize risks, reduce costs and support short implementation times. To achieve so, we’ve pre-integrated every subsystem with GCS, which only leaves the interface to the host system to be customer specific. And even for that, integrations with all the bigger TOS vendors exist already.
 
For terminal & port automation, GCS comes with 3 user interfaces. 
 
  • Webclient with full functionality for operations
  • Pedestal user interface for Gate automation
  • Handheld/RDT interface for remote instructions



GCS support for:
 
  • OCR result retrieval, image & video viewing
  • Exception handling to control operations
  • Dashboard / heartbeats for trouble shooting
  • Status control over barriers, traffic lights, etc
  • Settings control for hardware devices
  • Process KPI monitoring
  • Reports and exports for analysing
  • Job stepping and related messaging
By deploying GCS, operations gets optimal control over movements of containers, equipment and people due to:
 
  • Process exceptions are real-time visible in a single queue
  • Resolution of exceptions from any location through the web client
  • Allows filtering on exceptions and provides all necessary details to resolve errors the quickest
  • Allowing multiple trouble clerks from multiple locations to work on a single queue according to mechanisms like first in first out, a.o.
In addition, the process KPI dashboard provides indicators which give a quick impression on how both system and operations are performing.